What sets us apart

Custom Caseworks is a technologically advanced, highly-automated preferred partner in the custom manufactured engineered forest products industry. We offer a complete range of in-house services including everything from creative products development to manufacturing, finishing, logistics and installation.

  • People

    Hard work. Resourcefulness. Initiative. And a customer-comes-first attitude. These hard-to-find qualities are built right into the fabric of Custom Caseworks. We've learned firsthand what it means to roll up our sleeves to help our customers build thriving businesses. We take pride in providing the best service and products to you every time!

  • Capabilities
    Experience has taught us how important it is to respond quickly and deftly to our customers' needs. That’s why we work so hard to provide you with the materials you need, just when you need them. As your single-source supplier, we take pride in our ability to simplify and streamline the process from design to production to shipment to your facility or jobsite.
  • Reputation   

    Over the past 20-plus years, one of the most valuable lessons we've learned is that dependability requires more than size and strength. It takes knowledge and smarts. As an affiliate of Universal Forest Products, the nation's largest processor of softwoods, we have the people and the financial strength to come through for you. Our track record of being an industry leader and providing great products and support speaks for itself.

Local Company. Global Family.

Custom Caseworks is part of the Universal Forest Products family of companies, a multibillion-dollar business with approximately 130 affiliates throughout North America, Europe, Asia and Australia that supply wood and wood composite products to three robust markets: retail, construction and industrial. This extensive family allows us access to additional resources to serve you regardless of project needs or location.

Headquartered in Grand Rapids, Michigan, Universal’s culture is rooted in Midwestern values of hard work, honesty and a roll-up-your-sleeves determination. And you’ll find those values in us. You can count on us as a reliable supplier and project team member that has helped grow the success of many of our customers over the years.

Custom Caseworks Map
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Market Segments

Commercial and Institutional Casework

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Few companies have the in-house resources that we do to manufacture a large portfolio of commercial and institutional caseworks. From healthcare to government, education to retail, we're proud to be the go-to supplier for an array of clients. Even with increased regulatory mandates on sustainable materials and heightened awareness of indoor air quality, Custom Caseworks is uniquely qualified as an eco-friendly, single-source manufacturer.  

Commercial Office Furniture

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At a closer look, you'll see that Custom Caseworks can be a valuable partner in the evolving office furniture industry. With our manufacturing capabilities, continual process improvement and rigorous quality management, we're able to meet the challenges of smaller custom office furniture marketers, as well as leading name brand manufactures. 

Our investment in technology and experience working with sustainable products allows us to offer you environmentally sensitive finishing solutions. Our experience manufacturing the full spectrum of engineered forest products has positioned us to effectively and efficiently meet your manufacturing challenges.  

POP and Store Fixtures

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We've proven ourselves in the P.O.P. and Commercial Store Fixture marketplace with some of the best known, most respected retail brands. We work closely with designers, buyers and project managers to create retail presentations that maximize their sales force effectiveness and ultimately, sell more product.

From project planning to prototyping, through manufacturing and distribution - we have the team, tools and technology to get it done right. 

MDF Wood Powder Coating

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Custom Caseworks operates the smartest, most technologically advanced powder coating line for MDF in North America. With it, we are able to deliver exactly what today's corporate clients and product designers want -- creative flexibility, product durability, superior quality and an environmentally friendly finish.  

You'll benefit from our investment in and commitment to being the industry's premier powder coating expert. You'll not only work with the most experienced and knowledgeable wood powder coating professionals -- you can be assured that our documented and tested processed maintain a higher standard that meets your specifications and expectations. From cut to finish, you can trust us to get it right. 

OEM Private Label Manufacturing

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We take great care with OEM and private label manufacturing projects. And understand your concerns when choosing a partner to product product you'll put your name on. We also know it's your brand -- your reputation -- and you're relying on us to protect it by consistently manufacturing a product that reflects you brand and meets your customers' expectations. That's why we've established our manufacturing processes and quality control systems that assure you consistent quality in every production run. Everthing we do is designed to make you look good. Because when you look good, we do too. 

Component Parts

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Custom Caseworks provides panels and engineered wood products that incorporate only the best technology, know-how and materials so you can do the same. With our impressive in-house production capabilities, and by developing systems and processes that effectively document and manage custom orders, we get it right. Here's a few examples of engineered products our team excels in:

  • Retail Store Fixtures and Displays
  • POP Displays
  • Store Rollouts
  • Commercial Casework
  • Institutional Casework
  • Custom Casework and Cabinets
  • Countertops
  • Solid Surface
  • OEM Wood Products
  • Wire Spools
  • Millwork

Laminated Panels

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When it comes to manufacturing laminated panels, our expertise is the glue that holds it all together. We are perfectionists capable of laminating, dimensioning, machining, and edgebanding all types of laminates to engineered wood panels. It's one of our founding activities and one of our most important processes.

  • HPL
  • Melamine
  • Laminated Panels

 

Capabilities & Services

Design and Development

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Our product and engineering staff will work closely with your creative and engineering team to solidify concepts, tighten loose designs and refine advanced designs. Upon your review and approval of final design prints, we advance your project into prototyping. We'll identify challenges, look for cost savings opportunities and make any final adjustments prior to advancing into full scale production.

As a strategic partner, we'll contribute our experience every step of the way to ensure that you know exactly what to expect the moment it enters into production.

Project Management

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Our project management philosophy is driven by our dedication to customer service. We do what's necessary to ensure your project is exactly what you want, delivered where you want it, and arrives when you need it. You'll find that our attention to quality and detail, ability to meet critical timelines and commitment to managing logistical challenges truly sets us apart. 

Turn Key Solutions

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From concept, to cut and finishing, to warehousing, shipping and installation - we offer a wealth of talent and expertise to ensure we meet and exceed your expectations. 

Direct Ship
What you want, where you want it, when you need it. That's not only our company objective, it's the personal commitment of each of our team members. We've proven ourselves over 20-plus years with clients who look to us for direct ship needs.

Warehousing
We understand you may not need your entire project shipped at the same time. And we know there are significant savings benefits when you can ship your project directly to location - instead of re-shipping it from yours. That's why we offer a variety of flexible warehousing services right within the same facility your project was created. As a strategic partner, we'll act as an extension of your team by monitoring and documenting your inventory and shipping to hit your critical dates. 

Installation
It's challenging to manage every facet of a projects or new product roll out. There's a lot at stake and critical deadlines can't be missed. Our experienced store fixture installation partners work with precision and care. Their craftsmanship, time management skills and commitment to a successful project completion provide you with peace of mind - and the ability to focus on other tasks.

Locations

Contact Us

The companies of Universal Forest Products serve retailers, builders and other businesses, and don’t sell to the general public or allow for product pick-up at our operations.

Interested in working for Custom Caseworks? 
Visit ufpi.com/Careers and enter 'Custom Caseworks' in the Where search field to view Custom Caseworks' open jobs.

Product questions / feedback
Please contact us via the phone number below, or simply fill out this form and someone will be in touch with you soon.

Contact: Jeff Humphrey
(320) 259-5190

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