Deck Images® Pro Series FAQ
Below are the answers to some of our customers’ most common questions about Deck Images® Pro Series railing systems.
Product
Installation and Warranty
Care and Cleaning
Product
What kind of railing systems does Deck Images Pro Series offer?
Deck Images Pro Series aluminum railing system consists of panels made from 5/8” square aluminum balusters welded to aluminum rails, and then powder coated. The glass railing system features 1/4” or 3/8” (optional) tempered safety glass panels. It is installed with rails and posts made from low-maintenance aluminum, which is powder coated. Both styles feature a sleek, continuous top rail look.
What colors are available?
Deck Images Pro Series railing features a durable powder-coated finish available in five standard colors (black, white, taupe, clay and green). Custom colors are also available by request.* The tempered glass is clear for an unobstructed view.
*Custom colors require additional lead time.
What rail heights are available?
Deck Images Pro Series railing is available in 36" and 42" heights (in nominal 12’ and 24’ lengths).
What type of Aluminum is used?
Deck Images Pro Series aluminum railing components are made from high grade aluminum alloys. Aluminum alloys offer superior strength, yet are lightweight, easy to work with and recyclable. The aluminum is then powder-coated for an attractive, low-maintenance finish.
Are stair railings available?
Stair railings are available. Fully welded aluminum stair railings match standard 32-, 35- and 37-degree stairs. Angled glass is available for stair railings as well.
Are gates available?
We offer glass and aluminum gates in kit form, which include standard hinges and a latch, for openings up to 42". Custom width gate kits can also be ordered.
Are railing kits from Deck Images environmentally friendly?
Yes. The aluminum used to produce our rail kits is comprised using a minimum of 75% recycled post-industrial scrap and the remainder from a prime source such as bauxite.
The process of converting scrap aluminum into reusable aluminum is very environmentally friendly.
Aluminum:- Is able to be recycled indefinitely since virtually no waste is generated in converting one pound of scrap into one pound of extrusion ingot.
- Does not lose quality during recycling.
- When recycled, requires approximately 1/10 of the energy used by a primary producer to convert bauxite (ore used in making aluminum).
In addition to using recycled aluminum, our railing systems receive an environmentally-friendly powder-coated finish.
The powder coating process is virtually pollution free since, unlike liquid paint used in a standard spray painting process, there are no solvents used and minimal waste occurs. Negligible amounts, if any at all, of VOCs (volatile organic compounds) are released into the atmosphere and any unused or oversprayed powder is contained within the production area and recovered. This minimal amount of waste can then be disposed of in an environmentally-friendly manner.
Because of the durability of our powder-coated railing systems (15-year warranty on the finish), a longer product life can be expected.
Where can I buy Deck Images Pro Series Railing and how much does it cost?
Deck Images Pro Series Railing is available at select lumberyards and specialty centers. It is competitively priced in comparison to other premium railing systems. For more information, visit the How to Buy section of our Web site or call 877-446-7397.
Can I purchase the glass from a supplier other than Deck Images?
Yes. Our versatile system will work with any 1/4” or 3/8” tempered safety glass.
Installation and Warranty
How far apart can the posts be spaced?
Posts can be spaced a maximum of 6’ on-center.
Do I need special tools to install the railing?
Conventional tools can be used for cutting, drilling and fastening. For your safety, remember to wear protective clothing and safety glasses.
What can I use to cut the railing?
We recommend using a sharp, carbide-tipped, multipurpose saw blade.
How do the posts attach to the deck?
Our standard surface mount posts come with a 4”x4” base plate that easily attaches through a deck surface into structural blocking below. Additional options include a fascia mount post and a concrete core mount post. For more information, refer to the Installation section.
Does the railing system accommodate angles?
We offer connectors to handle the angles you would typically encounter, including 90° and 45°. Connectors can also be custom built for projects with non-standard angles. For more information, refer to the Installation section.
Can the railing system be installed on concrete?
Pro Series railing can be installed on concrete. There may be additional items required for installation such as a hammer drill, masonry bits and concrete anchors.
How is the angle of the stair calculated?
Pro Series stair railing is offered to fit 32-, 35- and 37-degree stairs. The angle is found using the rise and run measurements of the stair. For example, a stairway with a 7” rise and 10” run would require a 35-degree stair rail. The easiest way to determine the angle is with a universal protractor, which can be found at most building supply centers and hardware stores. For more information, view the Stair Installation Instructions.
Can the railing accommodate a core drill application?
Longer posts without base plates are available by special order for core drill installations.
Can the railing be installed with Plexiglas?
We do not recommend using Plexiglas as it scratches easily and tends to yellow over time.
What is the spacing of the balusters?
The balusters are spaced 4-1/2" on-center so the maximum gap between balusters is 3-7/8". Most codes require that a railing can not allow a 4" sphere to pass between the balusters. Deck Images Pro Series railing meets this requirement. Check for code requirements in your area.
Does Deck Images Pro Series railing come with a warranty?
Yes. Deck Images Pro Series railing is covered by a 15-year limited powder-coat warranty which warrants the finish against visible checks, cracks, showing chalking and color change.
Care and Cleaning
How should the aluminum railing be cleaned?
Use a mild household detergent and water mixture to clean the aluminum then rinse with clean water.
How should the glass be cleaned?
Use a mild household detergent and water mixture to clean the glass then rinse with clean water. If desired, the use of a glass treatment, such as RainX, will help repel water and reduce water spots.
